20+ AI in the Workplace Statistics (2025)

of people who use AI are now using it at work — across a wide range of tasks

The vast majority of AI users have brought the technology into their professional lives. Only 1% use AI exclusively at work.

of AI users use the tools every single day — a further 39.38% use them a few times per week

84.84% of AI users use it at least once a week. Daily usage is now the single most common frequency.

of workers who use AI at work use it for writing reports, emails, and presentations

Writing is the #1 AI use case at work. 63.48% also use it for editing, and 43.62% for data analysis.

of AI users have increased their usage in the past 12 months

48.49% say they use AI 'a lot more' than a year ago. Only 3.13% have decreased usage.

of businesses worldwide use AI in at least one business function — up from 78% the year prior

Almost 9 in 10 organisations have adopted at least one AI tool. 90% are either using AI or plan to introduce it.

of workplaces actively encourage AI use — a further 41.37% allow it in some situations

Only 3.78% of employers discourage or prohibit AI. 9.57% have no official stance at all.

of AI-using businesses have fully integrated AI across the entire organisation

62% of AI-using businesses haven't moved beyond the piloting phase. Just 28% are at the scaling stage.

of companies with 250–500 employees have embraced some level of AI adoption

Adoption increases with company size. This drops to 58% for sole traders — mid-sized firms (37%) are most likely to fully embrace AI.

of workers say AI has improved their productivity — over a third report a 'significant' improvement

Only 2.72% report decreased productivity. 16.43% see no change. The vast majority experience clear productivity gains.

average increase in workplace task output when using generative AI tools

At normal productivity growth rates, this would take 47 years in the US and 88 years in the EU to achieve naturally.

of companies say AI has improved their innovation efforts

Innovation was the most positively affected measure — 19 percentage points above any other. Market share was least impacted (25%).

of businesses using AI in marketing and sales report increased revenue — the highest of any function

Marketing/sales is the business function where AI most consistently drives revenue growth. Strategy and product development also exceed 60%.

of employees pay for their own AI tools at work — without employer support

A further 11.58% use a mix of personal and employer-funded tools. Over 4 in 10 workers are at least partially self-funding.

of employees receive little or no AI training from their employers

Only 47.04% feel they've received 'excellent' training. 19.5% report no support at all. 30.61% describe it as 'limited'.

of employees use at least one personal AI account for work tasks

Shadow AI is widespread. Half the workforce is using personal AI accounts professionally, often without oversight or approved data policies.

of workplace AI users use ChatGPT — making it the dominant tool in offices

Google AI Mode and Gemini maintain second and third place. Claude and Cursor are more popular at work than at home.

of workers say their experience with AI at work has been at least 'sometimes positive'

52.84% say it's entirely positive. Only 1.65% say it's not at all positive. Workplace AI satisfaction is overwhelmingly high.

of workplace AI users cite privacy and security as their #1 concern

Privacy beats replaceability fears (43.31%) and quality/accuracy concerns (42.12%) as the top workplace AI worry.

of AI users do not use the technology at work — 44.9% cite company policy, 55.1% opt out by choice

Women (11%) are more likely than men (6.2%) to opt out of AI at work. Workers aged 18–29 are also more likely to abstain.

of people describe their overall attitude to AI as at least 'somewhat positive'

Only 7.89% hold at least somewhat negative views. 91.4% enjoy using AI in everyday products and services.