Statistics
AI Statistics & Data
Source-backed statistics on AI adoption, cost savings, and performance across industries. Each page compiles verified data points from leading research firms.
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Core Stats
Foundational metrics on AI adoption, market growth, investment, and ROI.
20+ AI Adoption Statistics (2026)
AI adoption has crossed the tipping point. Nearly nine in ten organisations now use AI in at least one business function, three-quarters of knowledge workers use it daily, and a new wave of agentic AI is already being scaled. These 20 statistics — sourced and verified from McKinsey, Microsoft, PwC, and Salesforce — capture the pace and breadth of adoption.
- •88% of organisations use AI in at least one business function
- •75% of global knowledge workers now use AI at work
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20+ AI Market Size Statistics (2026)
Worldwide AI spending is forecast to reach $2.52 trillion in 2026 — a 44% jump from the year before. From infrastructure buildout to software and services, AI now dominates global technology investment. These 20 statistics cover total market size, segment breakdowns, regional distribution, and industry growth.
- •Global AI spending forecast at $2.52 trillion in 2026
- •AI infrastructure alone will exceed $1.37 trillion
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20+ AI Investment & Funding Statistics (2026)
Capital continues to flow into AI at record levels. Q1 2026 alone saw $300 billion in global venture investment — close to 70% of all VC spending in 2025. From hyperscaler capex exceeding $500 billion to enterprise budgets climbing across every industry, these statistics capture the unprecedented scale and direction of AI investment.
- •$300B in global venture investment in Q1 2026 alone — an all-time high
- •$242B of that went to AI startups — 80% of all Q1 venture funding
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20+ AI Startup Statistics (2026)
The AI startup ecosystem is thriving, with approximately 90,000 AI companies worldwide and AI startups capturing half of all global venture capital. These statistics cover ecosystem scale, funding patterns, startup performance, workforce dynamics, and the challenges shaping the next generation of AI-native companies.
- •~90,000 AI companies operate worldwide as of 2025
- •AI startups captured 50% of all global VC in 2025 — $202.3 billion
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20+ AI Cost Savings Statistics (2026)
One of the strongest business cases for AI is cost reduction. Across functions like software engineering, IT, and manufacturing, more than half of AI-using businesses report cost decreases, while AI-assisted programmers and business professionals see double- or triple-digit productivity gains. These statistics cover enterprise cost trends, function-level savings, productivity improvements, industry-specific impacts, and ROI data from the latest global surveys.
- •56% of AI-using businesses in software engineering & manufacturing report cost decreases
- •Programmers complete 126% more weekly projects with AI assistance
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20+ AI ROI & Revenue Impact Statistics (2026)
Beyond cost savings, AI is a direct revenue driver. These statistics cover ROI timelines, revenue uplift, and the financial return organisations are seeing from their AI investments.
- •56% of CEOs report no significant financial benefit from AI — PwC 2026
- •88% of enterprises say AI has increased annual revenue — NVIDIA 2026
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20+ AI Consumer Usage Statistics (2026)
AI is woven into daily consumer life — from chatbots and search to cooking advice and therapy. Two-thirds of people worldwide now use AI regularly, with ChatGPT alone attracting 800 million weekly users. These statistics capture how consumers actually use AI tools and how their habits are evolving across generations, income levels, and countries.
- •66% of people worldwide use AI on a regular basis
- •ChatGPT reaches 800 million weekly active users
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20+ AI Public Perception Statistics (2026)
Public attitudes toward AI are complex — a mix of excitement, concern, and pragmatic acceptance. Half of Americans are more concerned than excited, yet 83% globally believe AI will deliver benefits. These statistics, drawn from Pew Research, KPMG's 47-country study, and Exploding Topics original research, capture how different demographics and regions perceive AI.
- •50% of US adults more concerned than excited about AI in daily life
- •Only 46% of people globally willing to trust AI systems
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Business Functions
How AI is transforming customer service, sales, marketing, and operations.
15+ AI Customer Service Statistics (2025)
AI is transforming customer service from cost centre to strategic advantage. 69% of service professionals now use at least one form of AI, service teams with AI report reduced costs at a 92% rate, and chatbot-driven support is cutting handling costs by up to 30%. These 16 statistics — sourced from Salesforce, Tidio, and Exploding Topics — capture the state of AI in customer service.
- •69% of service professionals use at least one form of AI
- •92% of service teams with AI say it reduces their costs
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15+ AI Call Center Statistics (2025)
AI is fundamentally reshaping the contact centre — from intelligent routing and real-time agent coaching to fully autonomous voice and chat resolution. Service teams with AI report cost reductions at a 92% rate, chatbot ROI averages 1,275%, and customers increasingly prefer AI when it means faster resolution. These 16 statistics capture the transformation underway.
- •92% of service teams with AI say it reduces their costs
- •Average chatbot ROI is 1,275% based on support cost savings
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20+ AI Chatbot Statistics (2025)
AI chatbots have evolved from scripted FAQ tools to intelligent conversational agents handling complex multi-turn interactions. The global chatbot market hit $9.9 billion and is projected to reach $15.5 billion by 2028. Adoption grew 4.7× between 2020 and 2025, and 88% of people have chatted with a bot in the past year. These 20 statistics — sourced from Tidio, Exploding Topics, and Salesforce — capture the state of chatbot technology.
- •Chatbot market: $9.9B in 2023, projected $15.5B by 2028
- •Chatbot adoption grew 4.7× between 2020 and 2025
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15+ AI Voice Agent Statistics (2025)
AI voice agents have moved beyond basic IVR to handle complex phone interactions with near-human fluency. 39% of consumers are already comfortable with AI agents scheduling appointments, service leaders overwhelmingly view AI investment as essential, and the technology is reshaping inbound and outbound call handling. These 16 statistics capture the voice AI transformation.
- •39% of consumers comfortable with AI agents scheduling appointments
- •79% of service leaders say AI agent investment is essential
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15+ AI Marketing Statistics (2025)
AI has become the backbone of modern marketing — 75% of PR professionals now use generative AI and marketing/sales departments lead all functions in GenAI adoption at 42%. Marketers save approximately five hours per week, AI speeds up work for 93% of PR pros, and content creation is the dominant use case. These 16 statistics capture how AI is transforming marketing.
- •75% of PR professionals use GenAI — up from 28% in 2023
- •Marketing & sales departments are the biggest GenAI adopters at 42%
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15+ AI Sales Statistics (2025)
AI is transforming every stage of the sales pipeline. 83% of sales teams with AI saw revenue growth versus 66% without, salespeople using AI report an 84% increase in sales from enhanced customer interactions, and AI-powered lead generation lifts conversion rates by 25%. Yet the skills gap is holding back wider adoption. These 16 statistics reveal how AI is reshaping sales.
- •83% of sales teams with AI saw revenue growth — vs. 66% without
- •84% of AI-using salespeople say it helped increase sales
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15+ AI Lead Generation Statistics (2025)
AI is revolutionising lead generation by identifying, scoring, and nurturing prospects with unprecedented accuracy. AI-powered lead targeting lifts conversion rates by 25%, chatbot-driven marketing produces a rise in high-quality leads for 55% of businesses, and HR chatbots generate 95% more leads on career sites. These 16 statistics capture the AI-powered lead gen landscape.
- •AI in lead gen increases conversion rates by 25%
- •55% of businesses using chatbots for marketing see more high-quality leads
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20+ AI Customer Experience Statistics (2025)
AI is redefining what great customer experience looks like — from hyper-personalisation to predictive service. 54% of consumers don't care whether they interact with a human or AI as long as their problem is resolved fast, and 92% of service teams using AI report lower costs. These 20 statistics capture the CX transformation.
- •54% of consumers don't care if they interact with AI — as long as it works
- •92% of service teams with AI say it reduces costs
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20+ AI Personalisation Statistics (2025)
AI-powered personalisation has moved from competitive advantage to consumer expectation. Netflix saves $1 billion per year with AI recommendations, 37% of consumers welcome AI-generated personalised content, and AI search visitors are 4.4× more valuable than organic traffic. These 20 statistics show how personalisation drives revenue, engagement, and loyalty.
- •Netflix saves $1B/year through AI-powered recommendations
- •AI search visitors are 4.4× more valuable than organic traffic
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20+ AI Automation Statistics (2025)
AI-driven automation goes beyond traditional RPA — it handles unstructured tasks, makes decisions, and orchestrates complex workflows. AI is expected to displace 92 million jobs while creating 170 million new ones by 2030, 100% of industries are increasing AI usage, and 75% of AI users want to automate tasks at work. These 20 statistics capture the automation transformation.
- •AI expected to displace 92M jobs but create 170M new ones by 2030
- •100% of industries are increasing their use of AI
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20+ AI Productivity Statistics (2025)
AI is delivering measurable productivity gains across virtually every business function. Nearly 80% of workers using AI report improved output, marketers save five or more hours per week, and AI-assisted programmers more than double their weekly project throughput. These 20 statistics — sourced from Exploding Topics, Salesforce, McKinsey, and Microsoft — quantify how AI is reshaping productivity at work.
- •79.67% of AI users report higher productivity at work
- •AI-assisted programmers complete 126% more weekly projects
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Work & Jobs
AI's impact on employment, skills, and the modern workplace.
20+ AI Job Displacement Statistics (2025)
AI is projected to displace 92 million jobs by 2030 — but create 170 million new ones. 98% of interpreter tasks can already be replicated by AI, 32% of businesses expect headcount reductions, and cashiers face the single largest displacement at 12 million+ roles. These 20 statistics map the displacement landscape.
- •92M jobs expected to be displaced by AI by 2030
- •98% of interpreter/translator tasks can be performed by AI
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20+ AI Job Creation Statistics (2025)
While AI displaces some roles, it creates far more than it destroys. The WEF projects 170 million new jobs by 2030 — a net gain of 78 million. Workers with AI skills command a 56% wage premium, 1.8% of all US job listings are now AI-specific, and big data specialists are seeing the steepest growth. These 20 statistics map the AI job creation landscape.
- •170M new jobs expected by 2030 — net gain of 78M
- •56% wage premium for workers with AI skills
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20+ AI in the Workplace Statistics (2025)
AI has moved from IT departments to every desk. 83% of AI users now use it at work, 35.49% use AI tools every day, and 64% of organisations report improved innovation. But 50% of employees receive little or no AI training, and 29% pay for their own tools. These 20 statistics capture the workplace AI revolution.
- •83% of AI users now use it at work
- •35.49% of people use AI tools every single day
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20+ AI Skills & Training Statistics (2025)
The AI skills gap is one of the biggest barriers to adoption — and one of the biggest opportunities. Workers with AI skills earn a 56% wage premium, 59% of the global workforce needs significant upskilling by 2030, and 50% of employees receive little or no AI training. These 20 statistics map the skills landscape.
- •56% wage premium for workers with AI skills — up from 25%
- •59% of the global workforce needs upskilling by 2030
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20+ AI Productivity Statistics (2025)
AI is delivering measurable productivity gains across virtually every business function. Nearly 80% of workers using AI report improved output, marketers save five or more hours per week, and AI-assisted programmers more than double their weekly project throughput. These 20 statistics — sourced from Exploding Topics, Salesforce, McKinsey, and Microsoft — quantify how AI is reshaping productivity at work.
- •79.67% of AI users report higher productivity at work
- •AI-assisted programmers complete 126% more weekly projects
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20+ AI Automation Statistics (2025)
AI-driven automation goes beyond traditional RPA — it handles unstructured tasks, makes decisions, and orchestrates complex workflows. AI is expected to displace 92 million jobs while creating 170 million new ones by 2030, 100% of industries are increasing AI usage, and 75% of AI users want to automate tasks at work. These 20 statistics capture the automation transformation.
- •AI expected to displace 92M jobs but create 170M new ones by 2030
- •100% of industries are increasing their use of AI
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Industries
Sector-specific AI statistics across healthcare, finance, legal, and more.
20+ AI in Healthcare Statistics (2025)
The global AI in healthcare market reached $39.34 billion in 2025 and is projected to hit $1 trillion by 2034. 79% of healthcare organisations already use AI, with every $1 invested returning $3.20 within 14 months. These 20 statistics capture the transformation across diagnostics, drug discovery, and patient care.
- •$39.34B — AI in healthcare market size in 2025
- •79% of healthcare organisations are using AI technology
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20+ AI in Finance Statistics (2025)
The AI in banking market reached $34.58 billion in 2025 and is projected to grow to $379.41 billion by 2034. 92% of banks are already using AI and McKinsey estimates AI could add $200–340 billion in annual value to global banking. These 20 statistics capture finance's AI-driven transformation.
- •$34.58B — AI in banking market size in 2025
- •92% of banks worldwide are investing in AI
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20+ AI in Real Estate Statistics (2025)
Real estate has the lowest AI job-listing mentions of any industry at under 11%, yet proptech platforms like Zillow have achieved 2.4% median valuation error rates using AI. With 80% of organisations increasing gen AI investment, real estate is poised for rapid catch-up adoption. These 20 statistics capture the emerging AI transformation.
- •<11% of real estate job listings mention AI — lowest of any industry
- •2.4% median error rate in Zillow's AI-powered property valuations
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20+ AI in Retail Statistics (2025)
The AI-enabled ecommerce market reached $8.65 billion in 2025 and is projected to hit $22.6 billion by 2032. 90% of retailers are now using AI and personalised product recommendations can boost revenue by up to 300%. These 20 statistics capture retail's AI-powered transformation.
- •$8.65B — AI in ecommerce market size in 2025
- •90% of retailers are now using AI technology
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20+ AI in Education Statistics (2025)
86% of students globally now use AI in their studies, while the AI in education market reached $7.57 billion in 2025 and is projected to hit $112.3 billion by 2034. Teachers using AI weekly save an average of 5.9 hours per week. These 20 statistics capture the rapid transformation of education through AI.
- •86% of students globally use AI in their studies
- •$7.57B — AI in education market size in 2025
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20+ AI in Legal Statistics (2025)
30% of the legal sector has fully embraced AI, making it the third most AI-adopted industry behind IT/telecoms and financial services. Yet lawyers spend only 3.2% of their work time using AI, highlighting a gap between organisational commitment and individual usage. These 20 statistics capture the legal industry's AI transformation.
- •30% of the legal sector has fully embraced AI
- •Only 3.2% of lawyers' weekly work time is spent using AI
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20+ AI in Manufacturing Statistics (2025)
56% of manufacturing organisations report direct cost savings from AI deployment — the joint-highest with software engineering. Yet fewer than 15% of manufacturing job listings mention AI, indicating that the factory floor is still early in its AI journey. These 20 statistics capture the industrial AI transformation.
- •56% of manufacturers report direct cost savings from AI
- •<15% of manufacturing job listings mention AI
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Technology
Statistics on generative AI, agents, machine learning, NLP, and computer vision.
20+ Generative AI Statistics (2025)
The generative AI market reached $37.89 billion in 2025 and is projected to surpass $1 trillion by 2034. ChatGPT alone has 900 million weekly active users and $10 billion in annual recurring revenue. These 20 statistics capture the explosive growth, enterprise integration, and consumer adoption of generative AI.
- •$37.89B — generative AI market size in 2025
- •900M weekly active users on ChatGPT alone
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20+ AI Agents & Agentic AI Statistics (2025)
82% of organisations plan to integrate AI agents within 1–3 years, yet only 1 in 5 has mature governance for autonomous AI. Currently 23% of companies use agentic AI at least moderately — but that figure is set to surge. These 20 statistics capture the rapid shift from AI copilots to autonomous agents.
- •82% of organisations plan AI agents within 1–3 years
- •23% of companies already use agentic AI at least moderately
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20+ Machine Learning Statistics (2025)
The global machine learning market reached $93.95 billion in 2025 and is growing at a 33.66% CAGR toward $1.71 trillion by 2035. ML accounts for 36.70% of the total AI market by technology — the single largest segment. These 20 statistics cover ML's market dominance, enterprise adoption, and deployment patterns.
- •$93.95B — global machine learning market size in 2025
- •33.66% CAGR projected through 2035
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20+ Natural Language Processing (NLP) Statistics (2025)
The global NLP market reached $42.47 billion in 2025 and is projected to hit $791.16 billion by 2034 at a 38.40% CAGR. NLP underpins the most visible AI applications — chatbots, search, translation, and document processing. ChatGPT alone serves 900 million weekly active users. These 20 statistics cover NLP's explosive market growth, enterprise adoption, and real-world applications.
- •$42.47B — global NLP market size in 2025
- •38.40% CAGR projected through 2034
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20+ Computer Vision Statistics (2025)
The global computer vision market reached $23.62 billion in 2025 and is projected to hit $58.29 billion by 2030 at a 19.8% CAGR. Hardware components account for 71% of the market, while Asia Pacific leads with 41% of revenue. These 20 statistics cover computer vision's market growth, hardware-software split, industrial applications, and emerging use cases.
- •$23.62B — global computer vision market size in 2025
- •19.8% CAGR projected through 2030
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20+ AI Chatbot Statistics (2025)
AI chatbots have evolved from scripted FAQ tools to intelligent conversational agents handling complex multi-turn interactions. The global chatbot market hit $9.9 billion and is projected to reach $15.5 billion by 2028. Adoption grew 4.7× between 2020 and 2025, and 88% of people have chatted with a bot in the past year. These 20 statistics — sourced from Tidio, Exploding Topics, and Salesforce — capture the state of chatbot technology.
- •Chatbot market: $9.9B in 2023, projected $15.5B by 2028
- •Chatbot adoption grew 4.7× between 2020 and 2025
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15+ AI Voice Agent Statistics (2025)
AI voice agents have moved beyond basic IVR to handle complex phone interactions with near-human fluency. 39% of consumers are already comfortable with AI agents scheduling appointments, service leaders overwhelmingly view AI investment as essential, and the technology is reshaping inbound and outbound call handling. These 16 statistics capture the voice AI transformation.
- •39% of consumers comfortable with AI agents scheduling appointments
- •79% of service leaders say AI agent investment is essential
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Risk & Society
Data on AI security, privacy, regulation, bias, and public perception.
20+ AI Security Statistics (2025)
AI is both the most powerful new weapon for cybercriminals and the strongest shield for defenders. The AI cybersecurity market reached $24.82 billion in 2024 and is growing at a 19.4% CAGR toward $146.5 billion by 2034. Meanwhile, 87% of global organisations have faced an AI-powered cyber attack, and AI phishing achieves a 54% click-through rate versus 12% for human-written content. These 20 statistics cover both sides of the AI security arms race.
- •$24.82B — AI cybersecurity market size in 2024
- •87% of organisations have faced an AI-powered cyber attack
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20+ AI Privacy Statistics (2025)
Only 46% of people globally are willing to trust AI systems, and 50% of US adults are more concerned than excited about AI in daily life. Meanwhile, only 1 in 5 organisations have mature AI governance — leaving most enterprises exposed to shadow AI, data leakage, and compliance risk. These 20 statistics capture the privacy landscape surrounding AI adoption.
- •Only 46% of people globally willing to trust AI systems
- •50% of US adults more concerned than excited about AI
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20+ AI Regulation Statistics (2025)
70% of people globally believe national and international AI regulation is needed, yet only 1 in 5 organisations have mature AI governance. Trust in regulators varies dramatically: 53% trust the EU, 37% trust the US, and 27% trust China. These 20 statistics capture the global AI regulatory landscape, public demand for governance, and enterprise compliance readiness.
- •70% globally say AI regulation is needed
- •53% trust the EU to regulate AI — 37% trust the US
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20+ AI Bias & Ethics Statistics (2025)
Only 46% of people globally trust AI systems, 50% of US adults are more concerned than excited, and a 39-point gap separates expert optimism from public scepticism. Meanwhile, 50.3% of people become less likely to engage with content simply because it's labelled AI-generated. These 20 statistics capture the state of AI bias, fairness, trust, and ethical governance.
- •50.3% less likely to engage with AI-labelled content
- •Only 46% of people globally trust AI systems
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20+ AI Public Perception Statistics (2026)
Public attitudes toward AI are complex — a mix of excitement, concern, and pragmatic acceptance. Half of Americans are more concerned than excited, yet 83% globally believe AI will deliver benefits. These statistics, drawn from Pew Research, KPMG's 47-country study, and Exploding Topics original research, capture how different demographics and regions perceive AI.
- •50% of US adults more concerned than excited about AI in daily life
- •Only 46% of people globally willing to trust AI systems
View statistics →
20+ AI Consumer Usage Statistics (2026)
AI is woven into daily consumer life — from chatbots and search to cooking advice and therapy. Two-thirds of people worldwide now use AI regularly, with ChatGPT alone attracting 800 million weekly users. These statistics capture how consumers actually use AI tools and how their habits are evolving across generations, income levels, and countries.
- •66% of people worldwide use AI on a regular basis
- •ChatGPT reaches 800 million weekly active users
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